We can provide certified consultants for particular events ranging from covering the absence of one of your critical staff member to taking over your first-level support entirely.
The potential cost savings achieved in terms of in-house overhead are clear, while even greater benefit derives from the wealth of knowledge and experience our consultants accrue from working constantly with SimCorp solution operational issues.
SimCorp’s Incident and Problem Management Service offers
- Lower operational risk due to effective and efficient problem solving
- Reduced cost with the opportunity to tailor service levels to budget
- Minimised stress on the organisation through access to experts when needed
- Increased staff continuity and SimCorp Dimension problem solving skills on-site
To learn more about the Incident and Problem Management Service, download the fact sheet here