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Is outdated tech hurting your client experience?

Harnessing the power of digital client communications 

Don’t let your legacy tech stunt your client experience potential

Unleash the power of digitalization

Digitalization of client communications has become a key priority for investment management firms who want to differentiate and stay competitive. Yet, despite its critical importance, many client communications teams find themselves grappling with outdated technology, which hampers their ability to meet the ever-evolving expectations of their customers.

Working with the right partner is key to support the digitalization journey. Many firms grapple with the decision of whether to build or buy. As technology innovations accelerate, especially in the digital field, it becomes a burden for investment management firms to maintain and enhance systems internally with the latest and greatest developments, putting them at risk of falling behind the competition.

Ask yourself the key questions:

Does your current client communications process delivering the value that your clients need?

Do your clients have to ask multiple questions to get the data they require, or can they self-serve?

Is the information available when and where your clients need it, whether via digital or traditional access points?

Can your technology easily support greater volumes, new data types/sources and changes made by business users?

Do you have full visibility of the future of your current client communications technology?

If you answered “no” to any one of these questions, it’s time to take a look at your current client communications technology, processes and distribution methods.

At SimCorp, we’re passionate about investing in technology and services for the future, which is why we have a full roadmap of exciting innovations to supercharge our clients’ ability to engage with investors and other stakeholders.

5 things to consider for your digital client engagement strategy 

Client experience now sits in the top three strategic priorities for technology investments in the buy-side. It’s time to rock the boat and deliver a process that gives internal teams a more rewarding career and external clients an experience that informs and engages.

Read article

Why partner with us? 

Trusted by top tier firms for digital transformation

With us as a partner you gain access to decades of industry and technical know-how. Together we work to deliver the outcomes that matter to you. Over 70 clients worldwide trust SimCorp client communications to improve client experience. Our clients say 23x higher output
when using SimCorp client communications, with the same team.

Clear commitment to future roadmap and services

Our clear and robust solution roadmap supports your digital transformation and client engagement initiatives. We reinvest 20% of our revenue in R&D helping our clients stay ahead of ever-changing industry demands. Our team of experts, who have been with SimCorp for many years, support our clients in their digital transformation project.

Make your digital transformation a success

A one-stop shop for all your client communications needs, we are trusted by leading investment managers to scale client communications by delivering timely reporting and faster time to market, thus enhancing client experience and increasing retention rate. Relying on a single version of the truth for all communications will enable you to differentiate from your peers.

Empower investors with self-service

Our cloud-native digital engagement platform gives your clients access to their own reports and dashboards. In turn you get valuable behavioral analytics from them, allowing you to better understand their wants. 

The case for digitalization

Digital client communications projects are on the rise. Find out what investors really expect from digital client reporting and how to make your digital transformation project a success.  

Get the report

We’ve empowered several of the world’s leading asset managers to revolutionize their client communications capabilities. Would you like to learn how to get there?

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