Senior Engagement Manager

Location: City of London

 

The position

The Senior Engagement Manager will be accountable for three key deliverables in relation to one of our global key accounts; delivery of current and future dimension projects and driving additional revenue.

As a Senior Manager and a trusted advisor with a deep client relationship, the goal is to consistently exceed client expectation in terms of delivery, and steer them in creating long-term value from their use of SimCorp Dimension.

To be successful in this role, It will be imperative to build a strong client relationship, as well as working closely with internal colleagues both on site and globally who also provide touch points for the client to ensure approach to client is holistic and consistent. You will have targets relating to your management of people; both on project delivery and people development, as well as a services sales target.

Example deliverables for the role are as follows (TBC):

  • Utilisation across project team
  • Revenue for current project over next 5 years
  • Renewal of Strategic Agreement after initial 5 years
  • Shared targets relating to V&T, Front Office and other key initiatives
  • Client satisfaction

Key responsibilities

Client Engagement and Project Delivery:

  • Management: Balance progress vs involvement; inspire development of SimCorp practices, key delivery responsibilities on projects.
  • Commercial: Sales and client focus, communicate value of services and standard solutions, commercialise new offerings, build relations, shape/negotiate deals.
  • Project execution: Solve issues, monitor projects, road map, steering committees.
  • Consulting Vision, understand business transformation, analytical, solid communication, conflict management.
  • Be responsible for Business development and Delivery Excellence across all client projects
  • Ensure high standards of client satisfaction

Leadership and People Management:

  • Manage a team of consultants shaping all aspects of SimCorp Dimension implementations, including design, configuration, integration and training.
  • Monitor project progress, risks and opportunities and report back to the Vice President of Implementation.
  • Be accountable for delivery of high quality professional services at the client site
  • Be a key driver for the growth of the professional services arm of this strategic market unit.
  • Encourage and join knowledge sharing teams or competency development across SimCorp with other Engagement Managers
  • Participate and contribute to knowledge among SimCorp employees locally and globally

Your qualifications

  • Relevant degree at 2.1 or above
  • Strong SimCorp Dimension Academy knowledge preferable, or other IMS
  • In total a minimum of 10 years of relevant industry experience
  • IT industry knowledge – proven consulting experience in large enterprises.
  • Experience of delivering large scale implementation projects
  • Proven experience in a leadership role
  • Packaged Software industry knowledge.
  • Business strategy and processes knowledge and understanding.
  • Self-motivated and determined strong negotiation skills.
  • Self-confident, inspirational and convincing/credible in the client contact.
  • Robust with high integrity.
  • Structured.
  • Team player.

Expected Internal training:

  • "Outstanding Consultancy Skills"
  • Salesforce training

Why join SimCorp?

At SimCorp we sincerely believe our employees are our greatest asset – and we treat them accordingly. As a SimCorp'er you can work with highly-skilled and supportive colleagues from more than 52 nationalities across 20+ international offices. You will experience an organization that welcomes people of all views and backgrounds, and provides countless ways to grow and develop. You will share our pursuit for innovation and knowledge, and your contributions will help shape the future of financial technology. What better place to build a rewarding career?

More about working at SimCorp

Interested?

If you would like to know more about the job, please contact Michael Paterson, (Senior Recruiter), telephone 0044 2035307627. Please include CV and motivational letter. Incoming applications will be processed on an ongoing basis.

 

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