Location: Manila, PH
Who we are:
For over 50 years, we have worked closely with investment and asset managers to become the world’s leading provider of integrated investment management solutions. We are 2,100+ colleagues with a broad range of nationalities, educations, professional experiences, ages, and backgrounds in general.
SimCorp is an equal opportunity employer. We are committed to building a culture where diverse perspectives and expertise are integrated in our everyday work. We believe in the continual growth and development of our employees, so that we can provide best - in - class solutions to our clients.
Why this role is important to us:
SimCorp develops, sells and delivers award-winning software solutions to the financial sector that mitigate risk, enable growth and cut costs. One of our core product lines is the SimCorp Coric Client Communications Platform which automates the business processes that generate personalized client reports, pitchbooks, client meeting packs and other client communications. Coric is used by private wealth and asset management firms to increase operational efficiency, enhance client service and enrich client experience. This automated content and reporting solution is made available to our clients as PaaS and runs on Azure IaaS technology.
This is an exciting role working in our Client Services organization, reporting to the Coric Service Delivery Manager, and will provide an opportunity to work with Microsoft Azure cloud technologies in a team that adopts DevOps methodologies at an ambitious and growing company.
What you will be responsible for:
The successful candidate will work within Client Services, reporting to the Coric Service Delivery Manager and their primary responsibilities will be to:
Provision, configure and manage Azure Cloud IaaS and PaaS resources via development source code as opposed to manual or UI-driven configuration management. i.e. Everything-as-Code.
Manage configuration files in a code repository to establish parameters and settings for Coric applications and system environments. I.e. Configuration-as-Code.
Provide incident handling to investigate and diagnose issues impacting the code pipeline. Implement and deploy code changes to resolve issues and recover from service outages.
Collaborate closely with various stakeholders to develop, test and release code to;
Fix issues found in the operation of our solutions.
Support our application upgrade and deployment automation
Deliver new features and functionality for our services
Collaborate closely with operations staff to build trust, rapport and an understanding of operational challenges faced day-to-day.
Be proactive and seek out opportunities to increase and improve the level of automation in our service.
Assist with project planning and provide input to project management decisions.
Provide on-call support outside of regular working hours, including evenings, weekends, and holidays.
What we value:
Coric Reporting Tech Stack / Environment: Microsoft Windows Server, .NET, IIS, SQL Server, PowerShell. Microsoft Azure IaaS.
Experience in Infrastructure, Azure Service Development and Operations and able to write everything-as-Code in Azure Resource Management (ARM) templates.
Familiar with code hosting, collaboration and experience of services such as GIT, Visual Studio Team Services, Azure DevOps or other source control management systems.
Understand and appreciate the value of automated testing.
Very strong PowerShell skills are required. Able to work with Azure PowerShell cmdlets to manage Azure resources and also with custom modules and functions used in a continuous delivery pipeline that deploys and maintains Coric applications. Including PowerShell DSC.
Confident working with DevOps best practices such as Infrastructure-as-Code and Configuration-as-Code to manage different aspects of operating environments.
Experience with configuration management systems such as Ansible or Terraform.
Experience of working with Microsoft Azure Public Cloud with some or all of the following Azure services:
AAD & Identity Management/Governance
ARM Templates (JSON)
VNET, subnets, NICs and route tables
Public IP addressing
Azure backup and Azure Site Recovery
Azure SQL Serverless
Experience in configuring, troubleshooting and resolving issues related to Citrix SSO components, such as VDAs, Delivery Controllers, StoreFronts, Citrix Receiver, and Citrix Cloud infrastructure.
Experience with automated certificates and key rotation.
Experience setting up comprehensive monitoring solutions for Azure hosted application, including configuring and managing monitoring tools, developing monitoring dashboards and alerts and integrating with ITSM system.
Network experience including firewall and VPN management would be an advantage.
Experience of working in an Agile/SCRUM environment.
ITIL (preferably v4) IT Service Management processes.
Service Desk solutions such as Remedy Force, Sales Force, ServiceNow, JIRA or similar.
Cost and usage monitoring in Azure
Experience with automation of serverless and container technologies (Azure Function Apps, Docker, Azure Kubernetes Service).
Is an excellent collaborator, able to work across time zones and geographies to build strong relationships and great rapport with colleagues.
Contributes to decision making and provides input to solution design from both the technical and operational perspective.
Can lead small projects or contribute/influence projects of moderate size and scope through substantial contributions to project framing, often with moderately complex interfaces to other disciplines.
Will take ownership of tasks and show individual leadership to manage themselves when dealing with complex technical details and cross departmental dependencies.
Pays attention to detail in your work and in your communication.
Embraces change and is motivated by learning modern technologies and working practices.
Has excellent communication skills and is able to work both independently and as part of a team.
Has a positive ‘can-do’ attitude, able to develop rapport with colleagues and stakeholders across different teams in a globally dispersed company.
Is able to think creatively and produce innovative ideas and solutions to overcome challenges.
Has strong customer service skills and is able to communicate with clients in a confident, clear and professional manner.