Senior Knowledge Manager

Location: Warsaw, PL

About us

For over 50 years, we have worked closely with investment and asset managers to become the world’s leading provider of integrated investment management solutions. We are 2,800+ colleagues with a broad range of nationalities, educations, professional experiences, ages, and backgrounds in general.

SimCorp is an independent subsidiary of the Deutsche Börse Group. Following the recent merger with Axioma, we leverage the combined strength of our brands to provide an industry-leading, full, front-to-back offering for our clients, with SimCorp as the overarching company brand and Axioma as a key product brand.

SimCorp is an equal opportunity employer. We are committed to building a culture where diverse perspectives and expertise are integrated in our everyday work. We believe in the continual growth and development of our employees, so that we can provide best-in-class solutions to our clients.

While striving to deliver client value, we believe it is vital to consider our people and our planet in every business decision we make. Acting responsibly is not optional. It is essential.

Why is this role important to us?

The Knowledge Manager plays a crucial role in building an organizational culture of continuous learning, collaboration, and innovation in Client Services. By contributing to the development and implementation of our knowledge management framework, this role ensures that reliable information is readily accessible, enhancing operational transparency and decision-making.

The Knowledge Manager will work closely with Software Engineers, Product Owners, and client-facing Consultants to support knowledge-sharing initiatives and leverage technology to improve knowledge management systems and knowledge bases, aiming for operational excellence.

As our new Knowledge Manager, your main responsibilities will be:

Implementation of Knowledge Management

  • Design and execute a comprehensive knowledge management (KM) framework in our Client Services organization, aligning with organizational objectives.
  • Operationalize knowledge flows, emphasizing the integration of people, processes, technology, and governance.

Empowerment of knowledge authors

  • Partner with knowledge authors to curate high-quality information, ensuring its relevance and reducing redundancy.
  • Establish and manage content lifecycle processes to enhance the utility of knowledge across the organization.

Planning KM core activities with Product Owners

  • Partner with product owners to prioritize the key KM activities of Software Engineers within defined sprints.

Knowledge Sharing and Utilization

  • Develop and distribute guidelines, templates, and instructional materials to maximize the use of knowledge-sharing platforms and tools.
  • Conduct knowledge management training sessions and provide ongoing support to staff, promoting the adoption of KM practices.
  • Maintain core knowledge bases for key knowledge assets.

Support for Domains and Communities of Practice

  • Establish the structures to efficiently run communities of practice, support community leaders, and facilitate knowledge-sharing sessions.

Innovation and Continuous Improvement

  • Continuously assess and propose enhancements to knowledge management systems and processes, leveraging tools such as SharePoint, Azure DevOps, Wiki, Microsoft Teams, and other Microsoft 365 solutions for optimization.

Engagement and Communication

  • Facilitate internal communication efforts to promote a knowledge-sharing culture, enhance employee engagement, and foster collaboration.

In addition, we have listed some of the core activities below:

  • Develop and maintain documentation, including knowledge management frameworks, workflows, and templates.
  • Utilize collaborative tools like Miro for workshops and interviews, driving engagement and collective problem-solving.
  • Lead knowledge management improvement projects, aiming for streamlined processes and enhanced knowledge sharing.
  • Establish standards and best practices for knowledge management processes, ensuring consistency and effectiveness.
  • Own knowledge management repositories, ensuring they are well-organized, current, and accessible.
  • Use tools to publish content and knowledge so that it can be used to encourage and grow a learning organization.
  • Participate in our Knowledge Management community to constantly enhance the knowledge management across the organization.

What we value (our requirements)

  • A keen interest in knowledge management, organizational design, and enhancing cross-functional collaboration.
  • Exceptional proficiency in English, with excellent written and verbal communication skills.
  • A structured and analytical approach to tasks, with the ability to work independently and collaboratively.
  • A proactive learner with a strong inclination towards adopting new technologies and methodologies.
  • Working knowledge of Azure DevOps, Wiki, Miro, SharePoint, Microsoft Teams, and other Microsoft 365 solutions. Experience in Power Automate, Power BI, Microsoft 365 Copilot, and the creation of technical documentation would be an asset.

Next steps

Please send us your application in English via our career site as soon as possible, we process incoming applications continually. To make sure you receive our emails please check your junk/spam folder and add SimCorp to the safe list of your e-mail contacts.

Please note: Only applications sent through our system will be processed.

For any questions you are welcome to contact Fedja Pade, Senior Talent Acquisition Partner, at fepa@simcorp.com.

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