Senior Support Developer

Location: Manila, PH

Who we are, 

For over 50 years, we have worked closely with investment and asset managers to become the world’s largest provider of integrated investment management solutions. We are 2,100+ colleagues with a broad range of nationalities, educations, professional experiences, ages, and backgrounds in general. 

SimCorp is an equal opportunity employer. We are committed to building a culture where diverse perspectives and expertise are integrated in our everyday work. We believe in the continual growth and development of our employees, so that we can provide best - in - class solutions to our clients. 

While trying to deliver client value, we believe it vital to consider our people in every business decision we make. Acting responsibly is not optional. It is essential. 

Why this is important to us, 

We are looking for experienced developers to join our Global Support Unit. Global support provides product support to all SimCorp clients which are spread out across the globe. The team provides code and business solutions to problems within our product SimCorp Dimension.  

As a support developer you are part of a global team comprised of +100 members. You will report to the corresponding Support Line Lead. You will be responsible to individually find, assist, work together or even lead your team members to find solid solutions for varying challenges.  

This  roles is bestsuited to seasonedC# Support Developers (desktopnotweb)working in Financial Services for a technology product vendor who wants to work for the clear market leader andwho aspires to become abusiness domain expertwhilst supporting & interacting with business users in the ever-growingAsset Management &Back Officeindustry! 

Initial challenges will be to'get to grips'with a highly sophisticated / complex vendor system & familiarize yourself with the code and learn the business aspect coupled with up-skilling on our clients product suite in theAsset ManagementDomain.  

What you will be responsible for: 

  • DebuggingC# & APL code, coding suitable fixes for crashes and erroneous code. Provide high quality code solutions to fix existing functionality.

  • Work with business consultants and other developers to evaluate and solve customers' issues. 

  • Assist business consultants to answer questions by understanding how the existing code works. 

  • Investigatingsystem performance issuesraised by clients in relation toC# & APL modules& resolving these issues to prevent system failures – also focusing on the broader code, this isNOTa pure C# developer role. 

  • Replicating issuesobserved by clients in internal installations (for debugging/analysis purposes etc).  

  • Dealingdirectly with product support, clientsonsite, via phone, remote connections, etc. 

  • Be an important interface between the Support teams and the Central Product Department. 

  • You will be based in Manila and will be required to work on weekends/Public Holidays from time to time. Working extended hours might also be required on occasion. 

What we value 

  • 3- 5+ years of C#.Net experience including Winforms. 

  • Experience supporting desktop applications 

  • Good understanding of a functional programming language like APL, F# or Haskell would be a distinct advantage. 

  • Knowledge of the .NET framework and object-oriented programming design principles 

  • Proven tracing and debugging skills. 

  • Experience with common debugging tools. 

  • Good analytical and problem-solving skills Your competences. 

  • Able and willing to read, understand and analyze complex code. 

  • Curiosity and willingness to gain and apply a broad knowledge in different areas and always learn new things. 

  • Interested and able to work with complex architecture, both front- and back-end. 

  • You are a person who actively seeks collaboration to find optimal solutions, but you are also able to work independently. 

  • Able to work in a time-sensitive setting and manage multiple interests simultaneously. 

  • Knowledge or high interest in financial issues - theoretical as well as practical is a distinct advantage. 

Next steps 

Please click the “Apply” button or get in touch with Rey Adrian Reyes (rey.a.reyes@simcorp.com) to learn more about the vacancy and what SimCorp has to offer regarding salary, benefits, and perks. Please note only applications sent through our system will be processed. Applications are continuously assessed, so please send your CV in English as soon as possible. 

If you are interested in being part of SimCorp but are not sure this role is a suitable one, submit your CV anyway. SimCorp is on an exciting growth journey, and our Talent Acquisition Team is ready to assist you discover the right role for you. The approximate time to consider your CV is three weeks. 

We are eager to continually improve our talent acquisition process and make everyone’s experience positive and valuable. Therefore, during the process we will ask you to provide your feedback, which is highly appreciated.