As the global Covid-19 outbreak continues to develop, our top priority is to protect the health and safety of our employees, clients and other business partners, while also securing business continuity for ourselves and our clients.
As part of our company policy, we follow the guidelines of local authorities and international health organizations. This means most of our offices currently are closed and the majority of our employees are working remotely. We have all the necessary plans, processes, and tools in place to deliver our solutions and services remotely for as long as it takes.
We will continue to monitor the situation very closely to ensure appropriate and timely actions and precautions are taken across all markets. SimCorp’s global crisis management team convenes for frequent status meetings to discuss updates and potential further measures to be taken.
Our SimCorp Dimension as-a-Service operations will remain unaffected by the virus outbreak, and SimCorp’s Customer Support will maintain its normal service levels, offering global 24/7 support to clients who have signed up for it.
SimCorp CEO Klaus Holse comments: “It is important to stress that we remain committed to protecting the health and safety of our employees, clients and other stakeholders – for their own sake, and to maintain our short and long term service levels and business continuity to the fullest extent possible. Our ability to service clients has only seen minor impact, as most of our services can be provided via remote connectivity tools, even when employees are working from home as a precaution or because of quarantine.”