The Digital Engagement Platform has enabled the investment firm to address the efficiency, usability, and security challenges they were facing with their existing setup. By fully transitioning to a cloud-native digital platform, the investment firm is now able to:
- Offer best in-class customer service by providing investors instant access to all the data they need to make informed investment decisions
- Have access to customer usage insights, allowing them to better serve their investors’ interests
- Streamline manual processes and increase operational efficiency, enabled by automated workflows for a fully scalable platform
- Address their security requirements with a cloud-native model, built on the highest industry standards
Several additional investment firms have chosen the Digital Engagement Platform this year as they seek to improve customer engagement.
Guillaume Rondy, Vice President, Data & Communications Offer Line at SimCorp said: “It has never been more important for the investment management community to communicate remotely and consistently to their end-clients, providing a clear differentiator in a very competitive marketplace. In addition, our clients can now track customer usage, allowing them to be closer to investor trends, leading to more informed and productive client discussions.”
SimCorp offers industry-leading, integrated investment management solutions.
Our platform and ecosystem, comprising partners, services, and third-party connectivity, empowers us to provide 40% of the world's top 100 financial companies with the efficiency and flexibility needed to succeed.
With over 25 offices around the world, and 2,000 employees, we are a truly global, collaborative team that connects every continent and industry seamlessly.
SimCorp: Alex McNab-Lundback – +4521314487 – [email protected]