![](/_next/image?url=https%3A%2F%2Fedge.sitecorecloud.io%2Fsimcorp1-simcorp-pc2b-5212%2Fmedia%2FProject%2FSimCorp%2FSimCorpCom%2FCVI-Images-and-tests%2FHero%2FMobile%2FEmployees%2F02-Hero---mobile---empl-69.png%3Fh%3D1200%26iar%3D0%26w%3D550&w=3840&q=75)
![](/_next/image?url=https%3A%2F%2Fedge.sitecorecloud.io%2Fsimcorp1-simcorp-pc2b-5212%2Fmedia%2FProject%2FSimCorp%2FSimCorpCom%2FCVI-Images-and-tests%2FHero%2FDesktop%2FEmployee%2F02-Hero---empl-69.png%3Fh%3D1080%26iar%3D0%26w%3D1920&w=3840&q=75)
Report
ESG and the client experience
Contributors:
Laura Thaxter
Managing Director, Global Head of Client Service, HarbourVest
Gert Raeves
Managing Director, Client Experience, Adox Research
Sarah Prior
Go-To-Market, Strategy Principal, SimCorp
Why ESG investing is driving new client experience projects.
It’s no secret that clients want more ESG factors in their reports. Yet getting that data in client-ready form is a bigger challenge than expected, which is leading to new digital client experience projects.
This trend was highlighted in a recent webinar hosted by FTF News. The presenters also explored how better ESG communications can create a competitive advantage among asset managers and decrease client attrition.
If you missed the webinar, don’t worry. You can get a download of the findings in this summary report. You’ll learn:
- The telltale signs that your client experience needs attention
- Why ESG is a catalyst for client experience projects
- The crucial client experience metrics, and how to measure them
Download Report